Website Terms & Conditions

This website policy includes a website that allows consumers to fill in questionnaires, forms and  surveys, loan applications, subscription services and online expert chat. 

About this Website Policy 

This website policy applies to this website, which is operated on behalf of Level Up Loans Pty Ltd ABN 99 650 213 988 and its related bodies corporate (we, us and our).  

We are committed to protecting your privacy.  

This policy explains how your personal information will be treated as you access and interact with  this website.  

Our website privacy policy may change from time to time. 

Collection and use of information  

We may collect personal information from you directly or via your use of our services. We will only  collect personal information which is reasonably necessary for, or directly related to, our functions or  activities.  

Sensitive information 

Sensitive information is any information about a person’s racial or ethnic origin, political opinion,  membership of a political association, religious beliefs or affiliations, philosophical beliefs,  membership of a professional or trade association, membership of a trade union, sexual preferences  or practices, criminal record or health information. 

We will not ask you to disclose sensitive information, but if you elect to provide sensitive information it  will also be captured and stored.  

Information from third parties 

Our website also contains links to the websites of third party providers of goods and services (Third  Party websites). If you have accessed Third Party websites through our website and if those third  parties collect information about you, we may also collect or have access to that information as part of  our arrangements with those third parties 

Where you access a Third Party website from our website, cookie information, information about your  preferences or other information you have provided about yourself may be shared between us and  the third party.  

Advertising and tracking 

When you view our advertisements on a Third Party website, the advertising company uses ‘cookies’  and in some cases ‘web beacons’ to collect information such as: 

  • the server your computer is logged onto; 
  • your browser type; 
  • the date and time of your visit; and 
  • the performance of their marketing efforts.

When you access our website after viewing one of our advertisements on a Third Party website, the  advertising company collects information on how you utilise our website (eg which pages you view)  and whether you complete an online application. 


We use ‘cookies’ to provide you with better and more customised service and with a more effective  website. 

A ‘cookie’ is a small text file placed on your computer by our web page server. A cookie can later be  retrieved by our webpage servers. Cookies are frequently used on websites and you can choose if  and how a cookie will be accepted by configuring your preferences and options in your internet browser. 

We use cookies for different purposes such as: 

  • to allocate a unique number to your internet browsers; 
  • to customise our website for you; 
  • for statistical purposes; 
  • to identify if you have accessed a Third Party Website; and 
  • for security purposes. 

IP addresses 

Your IP address is the identifier for your computer when you are using the internet. 

It may be necessary for us to collect your IP address for your interaction with various parts of our  website.  

Online applications  

When you send a completed online application to us, we retain the information contained in that  application. We are able to then use that information to provide any financial services that you  require. 

You can also suspend and save online applications, so you can complete and send the applications  at a later time. If you suspend or save your application, the information that you have entered will be  retained in our systems so that you may recover the information when you resume your application.  Online applications that have been suspended or saved may be viewed by us. 

Security of information 

The security of your information is very important to us. 

We regularly review developments in security and encryption technologies. Unfortunately, no data  transmission over the internet can be guaranteed as totally secure.  

We take all reasonable steps to protect the information in our systems from misuse, interference, loss,  and any unauthorised access, modification or disclosure. 

If we no longer require your information, and we are legally permitted to, we will take all reasonable  steps to destroy or de-identify the information.

We take reasonable steps to preserve the security of cookie and personal information in accordance  with this policy. If your browser is suitably configured, it will advise you whether the information you  are sending us will be secure (encrypted) or not secure (unencrypted).  

Direct marketing 

We will not use or disclose sensitive information about you for direct marketing purposes unless you  have consented to that kind of use or disclosure. 

We may use your personal information for direct marketing purposes. If you do not wish to receive  direct marketing communications from us or from other organisations, or wish to know the source of  the information being used, you may submit a request We will respond to your request as  soon as practicable. 

Disclosure to overseas entities 

We do not generally disclose personal information obtained from cookies to overseas entities in the  course of our activities. 

Please contact us on 0458 171 920 if you would like further information.

Level Up Loans

Experienced brokers offering customised mortgage & finance broking solutions, specialised in working with business owners & property investors.

Get in Contact

Ready to take the next step towards your loan goals?

Contact us today and let our expert team at Level Up Loans guide you towards the right solution for your financial needs.

Level Up Loans Pty Ltd is a credit representative (521730) of BLSSA Pty Ltd ACN 117 651 760 Australian Credit Licence 391237.


The information provided on this site is on the understanding that it is for illustrative and discussion purposes only. Whilst all care and attention is taken in its preparation any party seeking to rely on its content or otherwise should make their own enquiries and research to ensure its relevance to your specific personal and business requirements and circumstances. Terms, conditions, fees and charges may apply. Normal lending criteria apply. Rates subject to change. Approved applicants only.